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Technology Helpdesk

General Information

The Bismarck Public Schools Technology Helpdesk is available to all district staff. It is our objective to provide timely and effective support for all technical issues.

Hours of Operation

Monday - Friday: 7:30am-4:00pm (we will periodically check voicemails, emails, and online requests the rest of the day)

(Not available during school holidays)

Requesting Technical Assistance

Technology service requests are assigned to a support specialist based on their building assignment. You can create a service request by calling the help desk at 323-4040, entering it online through the TMS or by emailing the HelpDesk (address found in Outlook Address Book).
Fax: 701-323-4045
Email: Help Desk - Found in your Outlook Address Book

Tech Help Moodle

Technology Wiki

Technical Online Support (TMS) (link)

Use the Technology Management System to log into the BPS Intranet to submit a service request to the BPS Technology Helpdesk. Use this system to create and manage technology service requests.

*Requires a BPS username and password to login.*

Changing your password is an important and responsible practice.

How to change your password

Changing your password is an important and responsible practice. When you choose a password, choose a strong one for your own protection. Strong passwords, A strong password contains:

  • a minimum of 8 characters
  • at least one lowercase letter
  • at least one uppercase letter
  • at least one number

    Also, strong passwords: (1) Use a random mixture of characters & numbers . (2) Don't use a word found in a dictionary, English or foreign. (3) Don't just include a number after the previous password (e.g. buddy1, then buddy2, etc.)

    Simultaneously hold down the CTRL + ALT + Delete keys to produce a "Logon Information" screen. Click the "Change Password..." button and fill in the fields with your current and new password.

  • You can also change your password via webmail

    Webmail (link)

    Login using your email username (e.g. firstname_lastname) and your email password.

    *Click the gear icon in the top right
    *ClickChange Password
    *Enter your old password and new password
    *Click save

    Check Current Google Apps Status

    This page link below offers performance information for Google Apps services. Unless otherwise noted, this status information applies to consumer services as well as services for organizations using Google Apps.

    Is Google Down?

    Bismarck Public Schools - link to district home